Enable the Remote Service connection

Introduction

You have to enable the Remote Service connection to enable automatic software updates and to enable Remote Assistance.

On the operator panel click on [Settings] → [Network connection] .
Use the on-screen keyboard to enter the proxy settings and proxy authentication settings to allow the Arizona printer to access locations outside the company network.
Click on [Remote Service] and tick the checkbox [Enable connection] to allow the Arizona printer to connect to the Remote Service server.
The status should now change to 'Connected'.
NOTE
If the status remains 'Not connected' do the following.
1. Check that the Arizona printer is connected to the internet.
2. Make sure the proxy setting are configured correctly.
3. In the [Remote Service] window click on [Test remote connection] to try to connect to the Remote Service server again.
If the status still remains ''Not connected' power Off and On the printer and repeat the 'Enable the Remote Service connection' procedure.