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Clean the scanner rollers and sensors

About this task

If any of the following problems occur:

  • The document is not scanned clearly

  • The size of the document is not detected

  • The copies contain stains

  • Paper jams occur frequently

Required tools

Soft tissues

Procedure

Table 1. Clean the scanner sensors

Step

Action

Illustration

1

Turn the printer OFF.

2

Pull the lever and lift up the cover of the ADF.

3

Clean the rollers inside the cover of the ADF.

  • Use a moistened tissue to clean the rollers.

    IMPORTANT

    Make sure that also the grooves and surroundings of the rollers are clean.

  • Dry the cleaned areas with a dry tissue.

4

Gently close the cover of the ADF.

5

[Open the main cover.]

6

[Use a tissue to clean the scanner sensor.]

  • Clean the areas (a) and (b) with a soft tissue.

  • If the stains do not come off, use a moistened tissue to clean the sensors.

  • Dry the cleaned areas with a dry tissue.

7

Use the blue lever to [Open the white plate.]

NOTE

Gently open the cover to prevent damage to the glass platen.

8

[Use a tissue to clean the scanner sensor.]

  • Use the blue lever to access the scanner sensors.

  • Clean the areas (a) and (b) with a soft tissue.

  • If the stains do not come off, use a moistened tissue to clean the sensors.

  • Dry the cleaned areas with a dry tissue.

  • Gently close the scanning area.

9

Close the white plate.

10

[Close the main cover.]

11

Turn ON the printer.