Wax paper and print quality issues
During the production process of paper, in most cases a chemical is added to enable writing on the paper.
Paper that contains this chemical that leads to pollution inside the system is called wax paper. The paper is called wax paper because the pollution is a wax-like substance inside the system. The pollution can lead to undesired print quality issues. To prevent or solve this so-called wax problem, a [Wax mode] function is available on the printer. It is advised to use the [Wax mode] in case of problems with processing wax paper. Then the system will be cleaned automatically after printing wax paper. It is advised to enable the [Wax mode] only when you process wax paper. Afterwards, the function should be disabled.
The wax modes
The printer has two wax modes that help you to solve print quality issues with wax paper. Each wax mode consists of two steps:
Safe preheating of the system to prevent the deposition of wax.
After printing, the printer remains in the stand-by mode to decompose the remaining wax.
Differences between wax mode [1] and [2]
Wax mode [2] requires a higher start-up temperature, which increases the start-up time of the printer.
Wax mode [2] requires more time for the decomposition of the wax.
Important information about the cleaning process
The more wax paper you print, the longer the printer needs to decompose the wax. For an optimal performance of the wax mode, do not print more than 50,000 sheets of wax paper. If you must print more, first let the printer run in stand-by mode to decompose the wax, or carry out print jobs that do not require wax paper.
After processing wax paper, do not switch off the printer manually or put the printer into the sleep mode manually. Leave the printer in stand by-mode to allow the cleaning of the wax components. After maximum 2 hours in the stand-by mode, the printer will switch to the sleep mode automatically. If these two hours were not enough to decompose all the wax, the machine remains stand-by after the next job, until all the wax is cleaned.
Select wax mode [1] when you have print quality issues with wax paper.
Only select wax mode [2] when wax mode [1] is not sufficient to solve the print quality issues.
The [Wax mode] setting
IMPORTANT
Make sure that you put the [Wax mode] setting back to [Off] when you have finished using wax paper.
The text on the [Advanced media settings] button has changed into [Custom]. This indicates that a default setting in the [Advanced media settings] section has changed.. The control panel does not display any other reminder that helps you to remember that the [Wax mode] setting is active.