This manual provides the operator with information about the following Arizona 2300 series UV flatbed inkjet printers:
Arizona® 2340 GTF/XTF
Arizona® 2360 GTF/XTF
Arizona® 2380 GTF/XTF
The printer's user interface software supports multiple languages. To select your preferred language refer to the Settings Module in Chapter 4.
This manual is available in other languages. You can download a PDF file of the manual in all of the languages that we support from our websites: https://downloads.cpp.canon or https://dgs.cpp.canon.
For further information on documentation and support for your printer or for information on other Canon Production Printing products, please visit our websites: https://downloads.cpp.canon or https://dgs.cpp.canon.
Safety information for handling inks, consumables, and operating the printer can be found in Chapter 3.
If your printer malfunctions and you are unable to resolve the problem, field service technicians can be dispatched to your site to conduct repairs. Service visits are paid for by the customer, either under a maintenance agreement, by purchase order or prepayment. Time and material rates are charged for any service not covered under a maintenance agreement. Before calling to report a problem, gather as much information about the problem as possible and have it ready to provide to your customer care centre.
The printer operator must be properly trained. Canon Production Printing provides training for the operator in the use of the printer hardware and software at the time of installation. It is the customer's responsibility to ensure that only properly trained personnel operate the printer. Operators must be fully versed in the operation of ONYX Thrive®. For any operator unfamiliar with this application an ONYX training is required. Training courses are available; contact your local Canon Production Printing representative.
The operator or trained personnel are expected to handle all user maintenance and replacement of consumable parts (except printheads), as detailed in the User Guide.
Field service technicians must have Canon Production Printing service training. The service technician is responsible for all repairs, upgrading and modification requested by the customer or mandated by the Canon Production Printing Service and Support Group. The service technician who installs the printer will also provide training for the operator that covers all of the basic skills required to operate the printer.