This manual provides the operator with information about the following Arizona 1200 Series UV flatbed inkjet printers:
Océ Arizona 1240 GT
Océ Arizona 1240 XT
Océ Arizona 1260 GT
Océ Arizona 1260 XT
Océ Arizona 1260 GT L
Océ Arizona 1260 XT L
Océ Arizona 1280 GT
Océ Arizona 1280 XT
The printer's user interface software supports multiple languages. To select your preferred language and other setup information, refer to the Settings Module in Chapter 4.
This manual is available in other languages. You can download a PDF file of the manual in all of the languages that we support from our websites: https://downloads.cpp.canon or https://graphiplaza.cpp.canon.
For further information on documentation and support for your printer or for information on other Canon products, please visit our websites: https://downloads.cpp.canon or https://graphiplaza.cpp.canon.
Safety information for handling inks, consumables, and operating the printer can be found in Chapter 3.
If your printer malfunctions and you are unable to resolve the problem, field service technicians can be dispatched to your site to conduct repairs. Service visits are paid for by the customer, either under a maintenance agreement, by purchase order or prepayment. Time and material rates are charged for any service not covered under a maintenance agreement.
Before calling to report a problem, gather as much information about the problem as possible and have it ready to provide to your customer care center. The more information you can provide initially, the more quickly the problem can be corrected.
The printer operator must be properly trained. Canon provides training for the operator in the use of the printer hardware and software at the time of installation. It is the customer's responsibility to ensure that only properly trained personnel operate the printer. Operators must be fully versed in the operation of ONYX Thrive®. For any operator unfamiliar with this application an ONYX training is required. Training courses are available; contact your local Canon representative.
The operator or other trained personnel are expected to handle all user maintenance as detailed in the User Manual, and also replacement of consumable parts (except print heads). If your site has a technician in charge of printer maintenance, that person is the optimal candidate. While any trained operator may perform routine maintenance, the best maintenance results from familiarity with the printer's internal operation and history.
Field service technicians must have Canon service training. The service technician is responsible for all repairs, upgrading and modification requested by the customer or mandated by the Canon Service and Support Group. The service technician who installs the printer will also provide training for the operator that covers all of the basic skills required to operate the printer. Service personnel are furnished with proper tools for the installation and maintenance of the printer. In addition to the tools and custom kits, each engineer will have basic tools for proper maintenance and servicing.