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Devices Management

Introduction

All the cloud applications use the devices set up in this workspace.

You need to first add devices to this list, and mark them as [Registered].

Available operations

Once a device in the list is selected, depending on its status, certain operations become available.

Use the icons on the selected row to change the device state:

  • Delete the device:

    This operation will remove the device from the list.

    Applications and other users will no longer be able to access this device.

  • Unregister the device: .

    This operation will keep the device in the list, but applications and other users will no longer be able to access this device.

    NOTE

    This operation is only available for [Registered] devices.

  • Register the device: .

    This operation will register the device for being used by the users of the current tenant.

    NOTE

    This operation is only available for [Unregistered] devices.

  • Takeover the device from another tenant: .

    This operation will register the device for being used by the users of the current tenant.

    NOTE

    This operation is only available for devices that already are [Registered] by other tenant.

Add a new device

  1. Navigate to [Devices].

  2. Click [Discover devices].

  3. Type in a range of IP addresses from the local network.

    NOTE

    If you want to add a specific, singular IP, fill in both fields with the same address.

    You cannot change the network mask, so only the devices connected to the same network will be visible.

  4. Click [Search].

Illustration

Available fields

For each device, you are presented with the following information:

Column header

Description

[Name]

Name of the device.

[Device description]

Full description of the device.

[Serial Number]

The serial number of the device.

[Printer]

Device model.

[Print server]

Print server.

Can be one of:

  • PRISMAsync

  • non PRISMAsync

[Version]

Version of software installed on the device.

[Status]

A device, once added to the list, can have one of the following states:

  • [Registered]. The device can be used.

  • [Unregistered]. The device cannot be used yet.

  • [Registered in another proxy]. The device is being used by other tenant.

[IP address]

The network IP address of the device.

[Hostname]

The network host name, if available.

NOTE

All the information in the list of devices is taken directly from the device, and cannot be changed.

One exception: you can change the [Name] for a device, and replace it with something easier to remember. Remember to [Save] after changing the name.