Printer Operation Care (POC) is a concept that allows you to replace a number of parts yourself without the help of a service technician. This saves costs and improves the productivity.
The following actions are part of the POC concept:
Replace the separation rollers in the paper trays.
Replace the heat exchanger foils.
Replace the spiral cleaner.
NOTE
Removing paper from the TTF in case of a paper jam is also part of POC, because this requires the replacement of the spiral cleaner.
Which POC actions you can carry out depends on your service contract. When a POC action is not part of your service contract, you will get the message [Contact your Service organization] after you selected a maintenance action.
When maintenance is required, the dashboard will display an orange or red maintenance icon.
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Icon |
Description |
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Maintenance is required soon. It is advised to start maintenance as soon as possible. |
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Maintenance is required now. The printer stops. The required maintenance must be carried out before you can resume printing. |
CAUTION
Only trained personnel is allowed to carry out POC actions.
Start maintenanceYou can find more assistance on how to replace the consumables at the following places:
On the control panel. The control panel shows and describes the required actions step by step.
In this operation guide.