The printer can detect photos, rasters and fine lines on the original. This information is processed in such a way that the digital result has a high scan quality. This means that in most cases you do not need to adjust quality settings to get the best result.
|
Description of the problem |
Solution |
|---|---|
|
All the pages are upside down |
You placed the originals in the wrong direction into the automatic document feeder (ADF) or on the glass plate. Make sure the originals are placed correctly, and scan the originals again. |
|
Every second page is upside down |
The [Original type] and [Size] settings that you selected do not correspond with the orientation of the information on the originals. Select the correct [Original type] and [Size] settings, and scan the originals again. |
|
All the pages are positioned sideways |
There is more than one explanation for this problem.
Select the correct [Original type] and [Size] settings, and scan the originals again. If the problem remains, the application you use can be the cause of the problem. Check the results in another application. |
|
The information on the page is too large or too small |
This problem can occur when the size of the original and the selected size of the target scan are not the same. The problem can also be caused by a (manual) change in the zoom factor. Check the size of the [Original] and the [File] on the operator panel, and scan the originals again. |
|
The information on the page is too light or too dark |
You can change the [Exposure] settings to influence the result. |
[Light]: When the area must be darker, then select a value of -1 to -3. When an area on the output is light grey but must be white, then select a value of 1 to 3.
[Dark]: When an area on the output is dark grey but must be black, then select a value of -1 to -3. When the area must be lighter, then select a value of 1 to 3.