The printer is equipped with an efficient, reliable output recovery in case of an error. By factory default, the output recovery is set to [Normal]. After the error is solved, the job continues at the page where the error occurred automatically.
However, some printing environments require that multiple copies must be avoided. For example, in transactions involving the printing of valuable documents such as cheques. In such an environment, the [Output recovery] setting of your IPDS setup must be set to [Suppressed].
When the output recovery is suppressed, the printer will not automatically make sure that the output is corrected after a recovery. All pending pages in the printer will be deleted and the stack will be ejected. The host system and the operator are responsible for the recovery. The operator must restart the job manually on the correct page.
The tables below describe what happens when either the normal output recovery or the suppressed output recovery is selected.
|
Job |
Job progress states |
Normal output recovery |
End up in the output location after error recovery |
|---|---|---|---|
|
Sheets printed successfully. |
Are stacked at one of the output locations. |
Sheets are in output location |
|
|
Sheets copied to controller memory (including error pages). |
Remain in controller memory. |
Once the error is resolved, the printer restarts by printing the first page in the controller memory. |
|
|
Sheets jammed in the machine. |
The control panel displays instructions on how to solve the paper jam. The operator has to remove these the jammed sheets manually. |
These sheets stay in the memory of the controller. Once the printer resumes printing, these pages will be printed again. |
|
|
Sheets in host memory. |
Remain in host memory. |
These sheets stay in the host memory. When the printer starts printing, these pages will be copied and sent to the controller. |
Pages that are copied to the memory of the controller are deleted from the system. The operator must send these missing pages as a new transaction print job to the printer.
|
Job |
Job progress states |
Suppressed output recovery |
End up in the output location after error recovery |
|---|---|---|---|
|
|
Sheets printed successfully |
Are stacked at one of the output locations. |
Sheets are in output location |
|
|
Sheets copied to controller memory (including error pages). |
Are deleted completely. |
These sheets are not delivered to the output location. |
|
|
Sheets jammed in the machine. |
The control panel displays instructions on how to solve the paper jam. The operator has to remove these the jammed sheets manually. |
These sheets are not delivered to the output location. |
|
|
Sheets in host memory. |
Remain in host memory. |
Once the error is resolved, the printer restarts by printing the first page in the host memory. |