The printer is equipped with an efficient, reliable output recovery in case of an error. By factory default, the output recovery is set to [Normal]. After the error is solved, the job continues at the page where the error occurred automatically.
However, some printing environments require that multiple copies must be avoided. For example, in transaction printing of valuable documents like cheques. In such an environment, the [Output recovery] setting of your IPDS setup must be set to [Suppressed].
When the output recovery is suppressed, the printer will not automatically make sure that the output is corrected after a recovery. All pending pages in the printer will be deleted and the stack will be ejected. The host system and the operator are responsible for the recovery. The operator must restart the job manually on the correct page.
The tables below describe what happens when either the normal output recovery or the suppressed output recovery is selected.
|
Job |
Job progress states |
Normal output recovery |
Result in the output location after error recovery |
|---|---|---|---|
|
Sheets printed successfully. |
Are stacked in one of the output locations. |
Sheets are in output location |
|
|
Sheets ripped in memory controller (including error pages). |
Remain in memory controller. |
When the error is recovered, the printer starts with printing the first page in the memory of the controller. |
|
|
Jammed sheets in the machine. |
The control panel displays instructions on how to solve the paper jam. The operator has to remove these the jammed sheets manually. |
These sheets stay in the memory of the controller. When the printer starts printing, these pages will be printed again. |
|
|
Sheets in memory host. |
Remain in memory host. |
These sheets stay in the memory of the host. When the printer starts printing, these pages will be ripped and send to the controller. |
Sheets that are ripped in the memory of the controller, are deleted from the system. The operator must send these missing pages as a new transaction print job to the printer.
|
Job |
Job progress states |
Suppressed output recovery |
Result in the output location after error recovery |
|---|---|---|---|
|
|
Sheets printed successfully . |
Are stacked in one of the output locations. |
Sheets are in output location |
|
|
Sheets ripped in memory controller (including error pages). |
Are deleted completely. |
These sheets are not delivered in the output location. |
|
|
Jammed sheets in the machine. |
The control panel displays instructions on how to solve the paper jam. The operator has to remove these the jammed sheets manually. |
These sheets are not delivered in the output location. |
|
|
Sheets in memory host. |
Remain in memory host. |
When the error is recovered, the printer starts with printing the first page in the memory of the host. |