As we are committed to improve and refine the quality and functionality of the Arizona 1300 Series printer, there will be periodic upgrades to the underlying firmware and printer software. Software updates are available only to customers with a service contract. Your local service representative will either install the upgrade or provide you with the upgrade file in some circumstances.
Your dealer or service representative will advise you when an update of the printer software is necessary. If they request that you install the upgrade, an unzip password will be provided and instructions are available from our website https://graphiplaza.cpp.canon when the update file is downloaded.
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