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What to do when the synchronisation button is not active

When the [Sync] button is not active you cannot start the synchronisation.

Not active [Sync] button

What to do

The [Sync] button is not active, check the following.

  • For [Merge all cluster printers]: Check if all printers are connected.

  • For [Merge with main printer ] and [Overwrite by main printer]: Check if the main printer and at least one other printer are connected.

Then, start the synchronisation.

NOTE

When you are able to start a synchronisation but one or more printers are disconnected, you receive a warning.

Confirm start of synchronisation with disconnected printers