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Backup and restore

Introduction

It is recommended that you create a backup after each installation and patch installation. The backup files are password-protected zip files. The backup files are created in the temporary data folder. See Define the path for the temporary folder

Backup and restore of the configurations and the order data

  • The databases and configuration files will be backed up and restored in their entirety on a machine.

  • You can only do a backup and restore on the same machine with the same PRISMAdirect version.

  • After each restore, all services will be restarted and the PRISMAdirect website will be restarted. Therefore, users will have to log in again.

Export and import of the settings

You can import and export the configuration of PRISMAdirect. Then, you can use the exported settings to configure another installation of PRISMAdirect. The import and export file are not machine related.

When you export the settings, all settings will be exported. When you import the settings, you can select all settings or a subset of the exported settings.

In addition, PRISMAdirect offers a number of preproduced configuration files. You can use these files for fast configuration of PRISMAdirect as well.

Procedure

  1. Click [System] - [Backup and restore].
  2. You can backup the [Configurations] and the [Order data]. Click the [Backup] button.

    The backup files are stored in the [Downloads] folder. The backup files contain machine dependent settings. You can only restore a backup file when:

    • The computer name is the same.

    • The installation paths are the same.

    • The application version is the same as the application version that created the backup file.

  3. You can export the [Settings] of the application. Click the [Export] button.

    The exported file is stored in the [Downloads] folder. The exported file does not contain any machine dependant settings. Therefore, you can import this file on all machines.