Loading

PRISMAguide XL is not available after upgrading Onyx Thrive.

After an upgrade of Onyx Thrive, PRISMAguide XL is not automatically available. PRISMAguide XL can only be installed in one ONYX Thrive version on the same PC.

Procedure

  1. Start the PRISMAguide XL Engine installer again.
  2. Then uninstall PRISMAguide XL Engine .

    Keep all settings. Do not enable the option [Clean all data and remove all jobs.]

  3. Reinstall PRISMAguide XL Engine.

    Use the same data storage path (by default: C:\PRISMAguideXLStorage).