Configuration, upload and install operating system updates from a file via the Setting Editor

Approach

The operating system updates can be downloaded via: https://downloads.cpp.canon/.

The operating system updates consists of multiple files. This is called an update package. All files need to be installed, this can be done simultaneously.

IMPORTANT

Only from Mark 8.1.3, updates can be installed simultaneously in the order of your preference. If your system has a lower Mark version, you must follow the correct order (the 5-digit number in the beginning of the file name from low to high) to prevent errors.

During the installation of the operating system updates the printer remains operational, only to finalise the installation the system may need a reboot.

Configuration of operating system updates from a file via the Settings Editor

1. Open the Settings Editor and go to: [Support]  → [Software updates] .

   [Software updates] tab

2. Go to [Operating system updates].

3. Click [Configure].

   [Operating system updates] menu

4. Use the [Location of updates] setting to select [None].

   [Configure the download and installation of operating system updates] 

5. Use the [Installation moment] to select the installation moment.

   • [Immediately]: PRISMAsync Print Server installs the operating system updates after they are available. The printer remains operational. To finalise the installation a reboot may occur.

   • [At specified time]: PRISMAsync Print Server installs the operating system updates at the time you specify. The printer remains operational. To finalise the installation a reboot may occur.

   • [Manually]: You install operating system updates manually after they are available. The printer remains operational. If a reboot is necessary to finalise the installation, a reboot icon will appear on your screen:

     • control panel

     • PRISMAsync Remote Manager

     • Settings Editor

     You need to reboot the system manually.

6. Select [Send email to system administrator about status of updates] to stay informed by email about the status of the installation process. System administrators with the access rights: [Full access to administration tasks] that have a configured email address receive these emails.

   You receive an email when the following status has been reached:

   • When you select [Manually] in the [Installation moment] setting, you receive an email when the system needs a reboot to finish the installation.

   • You receive an email when the operating system updates are being installed.

   • You receive an email when the operating system updates have been installed.

7. Click [OK]

Upload and install an operating system update from a file via the Setting Editor

1. Open the Settings Editor and go to: [Support]  → [Software updates] .

   [Software updates] tab

2. Go to [Operating system updates].

3. Check if the update is already installed: compare the 'kb' number from the update with the 'kb' number of installed updates. If the update is already installed, do not install it again.

4. Click [Install from file].

   [Operating system updates] menu

5. Click [Select a file] to navigate to the operating system updates that needs to be installed.

   [Install operating system update ] 

6. Click [OK] to upload the selected file to the printer.

   The duration of the upload and validation process depends on the size of the update. Do not reboot your system during this process.

   NOTE

   The preparation process can take much longer when the McAfee integrity control option is available and active on the printer.

7. When the update is uploaded, click [OK] to start the preparation.

   [Preparing update of operating system] 

8. Click [OK] when the progress bar shows 100%. Depending on your configuration, the system automatically starts the installation or you need to start the installation with the [Install updates] button.

   [Operating system updates] menu

9. To finalise the installation, the system may need a reboot. Depending on your configuration, the system reboots automatically or a reboot icon appears on your screen and you need to reboot manually.