You can request information from the print room concerning the status of your order. For example, you can select option [Send me a proof PDF.]
This option is useful if your order contains multiple files. In the print room, these files are merged into one document.
The operator sends you a proof PDF of the merged document.
You can check the proof PDF to see if your order is correct.
If the order is correct, you accept the order.
The operator in the print room can now print your order.
If the order is incorrect, you can contact the operator and have the order corrected.
Check the proof PDF via the link in the received email:
Step |
Action |
---|---|
1 |
Click the link in the email to preview the PDF document. By default, the subject of the email is: [Your order is waiting for approval of the proof PDF.] JobId: [<jobID number>]. If you have checked the [Send me a proof PDF.] option you will receive an email when the operator has merged the files. Follow the directions in the email to preview the PDF document. |
2 |
Depending on the application configuration, it may be necessary to identify yourself. You have to enter your user name and password. |
or
Check the proof PDF via the section [My orders]:
Step |
Action |
---|---|
1 |
Go to the order with [Order status] = [Proof PDF sent]. |
2 |
Click [View]. The proof PDF opens. ![]() You must open the order, to accept the proof PDF. |
If the system administrator has enabled automatic preflight:
The system administrator can configure the application to automatically preflight the proof PDF. A preflight operation is a quality check of your document. The preflight operation checks if any rules are violated in the PDF file(s). The preflight report is available for each file. The preflight report shows a summary of the problems that have been found. You have to fix any problems with severity 'Error' manually in the corresponding PDF file.
If the order is correct, you accept the order. You must open the order, to accept the proof PDF.
The [Order status] becomes [Proof PDF accepted]. The operator in the print room can now print your order.
If the order is incorrect, you can contact the operator and have the order corrected.