The ticket definition contains a number of default ticket items. You can also create and configure custom items. For each custom item, you must define the item type. The new items are added to the ticket definition. The [Product items] and the [Order items] show all available items.
|
Icon |
Item type |
Description |
|---|---|---|
|
[Number] |
[Number] allows the user to enter a numeric value. |
|
[Yes/No] |
[Yes/No] allows the users to enable or disable an item. |
|
[Text] |
Text items can be single-line or multi line. Single line item allows the user to enter maximum 1 line of text. Multi line item allows the user to enter more than 1 line of text. |
|
[Date] |
Date items are items where the user can enter a date. |
|
[Choice] |
Choice items are items where the user can select an option from a drop-down list. |
|
[Lookup] |
[Lookup] items retrieve their values from a data source. The values are displayed in a drop-down list. For example, the data source contains account numbers. The [Lookup] item connects to the data source and retrieves the available set of account numbers. The account numbers are then displayed in the drop-down list of the [Lookup] item. The user can select a account number as value for the [Lookup] item. The value of the [Lookup] item is added to the job ticket as plain text. |