Create a new job

You can create orders and send your orders to the print shop. An order can contain one or more jobs. You can select one media per job. One job cannot contain multiple media.

To create an order, you start by selecting a product from the main page. The product is used to create a job. You add one or more files to the job and you fill in the job ticket. After colour detection has been completed, the cost of the job can be estimated based on the information from the job ticket. Click the [Add] button to add the job to your [Basket].

The [Add to basket] button can be available for products with a fixed document. When you click this button, the product is added to the basket immediately. In this case, the product will use a default job ticket.

You can add multiple jobs to the basket. When you click the [Checkout] button, an order is created that contains all jobs from your basket. You fill in the order form. You can request shipping of your order. When payment is required, you click the [Pay & submit] button. You can pay your order and the order is submitted to the print shop. When payment is not required, you click the [Submit] button to submit your order to the print shop.

1. Select a product to create the job. The selected product determines the available file options and ticket items for the job.

2. The [Files] section either contains a [Browse] button or a [Select file] button.

   • Browse: you can add one or more files.

   • Select file: you can add only one file from a dedicated folder.

   You can add different kinds of files to your job. The system administrator defines which kinds of files you can add and which file sources you can browse to add files. The system administrator can configure the application to automatically preflight a PDF file when you add a file. A preflight operation is a quality check of your document. The preflight operation checks if any rules are violated in the PDF file(s). The preflight report is available for each file. The preflight report shows a summary of the problems that have been found. You have to fix any problems with severity 'Error' manually in the concerning PDF file.

   You cannot add content to a product when the product contains a fixed document. The fixed document is added to the product by the system administrator.

   Type of file	Actions
   [Digital file]	Browse to the file and click [Open]. You can add different kinds of files to your job. The system administrator defines which kinds of files you can add and which file sources you can browse to add files. An error message will appear when you select a non-supported file type. For each PDF file: The automatic colour detection calculates the number of colour pages, and the number of black and white pages. The icon appears when you hover the mouse pointer over the file. For each non-PDF file: Click the icon displayed below to manually set the number of colour pages, and the number of black and white pages. The icon appears when you hover the mouse pointer over the file. The application can estimate the cost of the job based on the number of colour pages, B&W pages and the information from the job ticket.
   [File hosting service]	You can add files from one or more file hosting providers. Click the button with the name of the file hosting provider when one provider is available. For example: Dropbox. Select a file hosting provider from the drop-down list when more than one provider is available. Log in to the site of the file hosting provider. Select the file(s) that you want to print.
   [Paper original]	Type a name for the file. You can submit a job without an attached file. Only a job ticket is submitted. The customer can send the paper original to the print room, for example via the internal mail. Option [Paper original] is also used for copy jobs. For accounting reasons such copy jobs can be added to a print job.
   [Other digital file]	Type a name for the file. You can submit a job without an attached file. Only a job ticket is submitted. This option can be used when the digital file cannot be added yet to the job. For example, a digital file on a CD. Send the other digital file to the print room, for example via the internal mail.

3. If you submit multiple files you must determine the order of your files. All files are combined into one document either automatically when submitting the job (if that option is enabled by the system administrator) or by the operator of the print room.

   You can drag each file to the correct location.

4. Fill in the job ticket.

   You can define the values for the available job ticket items. The job ticket contains the output settings, the number of copies, etc. The output settings determine how the job is produced. For example, you can define the required media, copies, et cetera. You can select one media per job. One job cannot contain multiple media.

   The mandatory settings are visually marked.

   NOTE

   The ticket items are locked when the selected file is a page-programmed file. You can only select the number of copies.

5. You can request a number of email notifications to keep track of the progress of your order. You can set the default email notifications in your profile settings. You can overrule these notifications for each order. The system administrator defines if these options are available to you.

   • [Email when job is accepted]

     You receive an email when the operator accepts your order. Your order can be accepted directly, or the operator can request you to change the order before the order can be produced. For example:

     You have requested [Binding] = [Spiral bind] for the document. The operator can only staple the document. After you have submitted the changed order, the operator accepts the order.

   • [Email when job is ready]

     You receive an email when the order is printed.

6. You can request a proof PDF:

   • You can select option [Request proof PDF]

     This option is useful when your order contains multiple files. In the print room, these files are merged into one document.

     The operator sends you a proof PDF of the merged document.

     You can check the proof PDF to see if your order is correct. If the order is correct, you accept the order. If the order is incorrect, you can contact the operator and have the order corrected.

7. You can confirm that none of the submitted file(s) is copyright protected.

   • You can select option [Copyright administration].

     You must select this option to indicate that none of the submitted file(s) is copyright protected.

8. You can get an estimation of the cost for your job. The estimation is based on the number of B&W pages, colour pages and the settings in the order form. The system administrator defines if these options are available to you.

   After colour detection has been completed, the cost of the job is estimated based on the information from the job ticket. You can adjust the order form to adjust the job cost.

   • [Send me an email when the price is calculated.]

     You receive an email when the cost is calculated. Depending on the cost:

     • You can accept the cost.

     • You can change the order to reduce the cost.

     • You can cancel the order.

   • [Send me an email when the price is approved or rejected.]

     To control the budget, the maximum cost of an order can be defined by the system administrator. The customer can accept a cost that exceeds the maximum cost. When the maximum cost is exceeded, a cost approver must accept or reject the cost.

     You receive an email when the cost approver has accepted or rejected the cost.

9. Click the [Add] button to add the job to your [Basket].