Store the logging in case of software errors

Introduction

When the system has a software error, you can store the logging. Service can use this logging to analyse the error.

On the control panel an error screen is visible that indicates a software error. A software error has an error code that starts with 115. The system collects the logging. This can take a few minutes. After the collection of the logging is complete, you can insert a USB drive into the USB port at the left-hand side of the control panel.
When you do not want to store the logging of the software error, you can touch the error screen to exit the error. The system restarts.

Only non-recoverable software errors have the possibility to store the logging.
Touch the USB drive button on the error screen.
The systems stores the logging of the error on the USB drive.
When the systems indicates that the storing is completed, remove the USB drive.
Touch the error screen to exit the error. The system restarts.
NOTE
When the system has two identical software errors after each other, you can delete all jobs. If one or more jobs caused the software error, the system restarts without an error.

NOTE
When the system has three identical software errors after each other the system executes a reinstallation of the software after restart. Reinstallation will take a while.