Use the PRISMAremote Monitoring app

Introduction

With the PRISMAremote Monitoring app you can monitor your Colorado M-series at a distance.

To use the PRISMAremote Monitoring app you need a mobile device with:

Google Android 8.0 or higher
Apple iOS 12.5.5 or higher
Remote connection on the printer must be enabled and working. For more information, see Test PRISMAremote Monitoring.

NOTE

You do not need a license for the PRISMAremote Monitoring app.

For more information, see the PRISMAremote Monitoring guide on the downloads website https://downloads.cpp.canon under the product name.

Make sure the System administrator has added your email address as a PRISMAremote Monitoring user for the Colorado M-series. For more information, see Configure PRISMAremote Monitoring.
Download the PRISMAremote Monitoring app via the Google Play Store or Apple App Store onto your mobile device.
Open the PRISMAremote Monitoring app on your mobile device.
Log in with your Google or Microsoft account that has been registered by the System administrator. The app opens and shows one or more printers you are connected to.
Tap on the wheel icon on the bottom of the screen to configure the settings of the app.
Use the app for:
- Events: see events and alerts, such as printing, roll empty, ink empty, all jobs finished, maintenance tray full, replace filters, refill chiller, replace lubricators.
- Printers: monitor and view the status of one or multiple printers at one glance. Swipe to mute the notifications.
- Configuration: configure the settings of the app.