Device Management

Available operations

Once a device in the list is selected, depending on its status, certain operations become available.

Use the icons on the selected row to change the device state:

• Delete the device:

  This operation will remove the device from the list.

  Applications and other users will no longer be able to access this device.

  NOTE

  Removing a device will result in the loss of all accounting data associated with that device.

  NOTE

  When trying to delete a device tied to a paid subscription, the device license is not freed!

• Register the device: .

  This operation will register the device for use by the users of the current tenant.

  NOTE

  This operation is only available for [Unregistered] devices.

• Unregister the device: .

  This operation will keep the device in the list, but applications and other users will no longer be able to access this device.

  NOTE

  This operation is only available for [Registered] devices.

  NOTE

  Deleting a device implies a loss of all the accounting related data.

• Take over the device from another tenant: .

  This operation will register the device for use by the users of the current tenant.

  NOTE

  This operation is only available for devices that are already [Registered] by another tenant.

• Edit details

  The details pane lets you change some of the device's parameters.

  For physical devices, you can only change the [Name]

  For virtual devices, you can change any of the fields, except [IP address] and [Device ID].

Add a new Cloud Proxy device

If you plan on using PRISMAlytics Dashboard, you need to make sure that Cloud Proxy and the device are set to the same timezone. Cloud Proxy should have its own stable clock and should not rely on online time synchronization services. Using the wrong setup can result in inaccurate data, such as an inflated count of clicks and consumables.

1. Navigate to [Devices].

2. Click [Discover devices].

3. Select the [Discovery method]: [IP range] 

4. Type in a range of IP addresses from the local network.

   NOTE

   If you want to add a specific, singular IP, fill in both fields with the same address.

   You cannot change the network mask, so only the devices connected to the same network will be visible.

   

5. Click [Search].

6. Click [OK] to save the new device.

7. Click to register the device in your tenant.

   NOTE

   If a device has no serial number, or it cannot be automatically read, the Cloud Proxy will prompt you to type it in. Normally, the serial number should be available in devices's menus.

Add a new ONYX Data Access device

1. Navigate to [Devices].

2. Click [Discover devices].

3. Select the [Discovery method]: ONYX Data Access

4. Click [Search].

   

5. Click [OK] to save the new device.

6. Click to register the device in your tenant.

   Make sure the ONYX Data Access connection is correctly set.

Illustration

Add a virtual device

[Add virtual device] is a solution for a demo when no real devices are available. The advantage of using a virtual devices is their immediate availability and lack of connection issues. You will have to input values for all the fields in the [Devices] table.

NOTE

You need to also supply a value for 2 internally used fields: [SNMP device description] and [SNMP system description].

Please use the exact same content in those fields as for the [Device description] field.

NOTE

Fields marked with * cannot be empty.

The [IP address] field cannot be changed.

Available fields

For each device, you are presented with the following information:

Column header	Description
[Name]	Name of the device.
[Device description]	Full description of the device. NOTE When adding a virtual device, use the same value for the internal fields [SNMP device description] and [SNMP system description]. Those fields do not appear in the table and can only be seen in the [Details] panel, when a virtual device is selected.
[Printer model]	Device model.
[Serial Number]	The serial number of the device. If this field is empty, the device cannot be registered.
[Version]	Version of software installed on the device.
[Status]	A device, once added to the list, can have one of the following states: [Registered]. The device can be used. [Unregistered]. The device cannot be used yet. [Registered in another proxy]. The device is being used by other tenant.
[IP address]	The network IPv4 address of the device.
[Hostname]	The network host name, if available.

NOTE

All the information in the list of devices is taken directly from the device, and cannot be changed.

One exception: you can change the [Name] for a device, and replace it with something easier to remember.

For the virtual devices, [IP address] cannot be changed.

Click [Save] after changing the name.