Control the services of PRISMAdirect

When you experience problems with the application, you have to check that all services of PRISMAdirect are running.

1. Click [System] - [Services settings] - [Services].

2. Start any service that is not running.

   All services of PRISMAdirect depend on the JDF Framework service. Therefore, you can only restart this service.

   NOTE

   All orders that are being submitted will become corrupt when you restart the Print Job Data Dispatcher service or the JDF Framework service.