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Clear a media jam in the heater section

Introduction

When a media jam in the heater section occurs, you have to handle with care.

IMPORTANT

During normal use, the fuser has to remain closed. Only open it to remove the media after a media jam.

Procedure

  1. Wait a few moments to let the heater cool down.
  2. Use the media jam clearance handle to open the upper back cover.
  3. Remove any jammed printing material from the fuser section.
  4. Press the green knob on the media jam clearance handle and close the upper back cover.
    NOTE

    Make sure you close the upper back cover properly: make sure you hear a click.

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