Loading

Optimize the scan quality of the print system

The print system detects photos, rasters and fine lines on the originals and makes sure that the copy and scan job have the correct layout and quality.

Below you find an overview of solutions on problems with scan and copy output.

Problem

Solution

A scanned page is upside down.

Place the original, with the correct orientation, into the automatic document feeder or on the glass plate, and then scan the originals again.

Every second scanned page is upside down.

Select the correct original and document layout settings, and scan the originals again.

The image position is not correct on all pages.

  • Place the originals with the correct orientation into the automatic document feeder, and then scan the originals again.

  • Select the correct original and document layout settings, and scan the originals again.

  • Use another application to check the results.

The information area on the page is not scaled correctly.

  • Select the correct original and document layout settings, and scan the originals again.

  • Use the correct zoom factor.

The information on the page is too light or too dark.

Select the correct [Adjust image] settings.

Extremely thin lines are detected as streaks.

[You can set whether or not to detect and prevent streaks when scanning documents. When "On" is selected, extremely thin lines may be detected as streaks.]

  1. Open the Settings Editor and go to: [Preferences]  → [System adjustments].

  2. Disable the [Streak prevention] option.

  3. Click [OK].