The print system detects photos, rasters and fine lines on the originals and makes sure that the copy and scan job have the correct layout and quality.
Below you find an overview of solutions on problems with scan and copy output.
Problem |
Solution |
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A scanned page is upside down. |
Place the original, with the correct orientation, into the automatic document feeder or on the glass plate, and then scan the originals again. |
Every second scanned page is upside down. |
Select the correct original and document layout settings, and scan the originals again. |
The image position is not correct on all pages. |
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The information area on the page is not scaled correctly. |
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The information on the page is too light or too dark. |
Select the correct [Adjust image] settings. |
Extremely thin lines are detected as streaks. |
[You can set whether or not to detect and prevent streaks when scanning documents. When "On" is selected, extremely thin lines may be detected as streaks.]
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