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Remove media from the paper path

Introduction

In case of a media jam or a carriage crash you can remove the media from the paper path.

Before you begin

  • Wear the Colorado M-series prescribed Microflex gloves for handling ink.

  • Use a knife that is sharp enough to cut the media.

CAUTION

Wear the prescribed gloves when contact with ink or maintenance materials is possible. Gloves should always overlap sleeves. Follow the Safety Data Sheets (SDS) guidelines carefully in order to ensure maximum safety.

IMPORTANT

Watch out with uncured ink. Strictly follow the steps below, to make sure you do not pull media with uncured ink through the system.

Procedure

  1. Locate the winder on the media output side of the printer. If present, take the tension bar out.

    You can lift the tension bar up by manually winding the take-up media roll.

  2. Go to the media input side and open the media cover.
  3. Take the knife and cut the media in the cutting guide.
  4. Close the media cover.
  5. Pull firmly to open the media drawer.
  6. Use both hands to turn the media roll backwards (1) and remove the media from the metal paper guide. If present, do this for both media rolls.
  7. Close the media drawer.
  8. Put on the Colorado M-series approved gloves.
  9. Open the top cover.
  10. Carefully push the curing carriage to the left over the filters (1).
  11. Carefully push the printhead carriage to the left in manual maintenance position (2).
    IMPORTANT

    Touch the printhead carriage on the covered area only, otherwise you can damage the printheads.

  12. Take the knife and cut the media in the cutting guide (3). It is also possible to use the knife of the machine.
  13. Fold the media towards you, from output side to input side, until the transport pinch.
  14. Hold the folded media and pull the media from the transport pinch.
  15. Dispose the media as chemical waste according to the local regulations.
  16. When the platen is polluted with ink, clean it. For more information, see Clean the platen.
  17. Dispose the gloves as chemical waste.
  18. Close the top cover.
  19. On the media output side, manually wind the media on the take-up media roll and tape it.
  20. Start automatic maintenance on the operator panel. For more information, see Start automatic maintenance.
Parent topic:
General troubleshooting
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