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Learn about backups

Purpose of backups

The purpose of a backup is to create a set of files that represents the current configuration of a printer. A backup can be used in the following situations.

  • Repair the printer when the configuration is lost.

  • Configure the printer configuration after a new installation.

  • Configure the printer according to the configuration of a printer with the same type and version.

The latest 10 backups are available on PRISMAsync Print Server. To guarantee that backups remain available, backups can be exported to an external location. In case of data loss, the latest backup can be imported.

IMPORTANT

You are advised to create and export backups on a regular base (daily or weekly). Moreover, when the configuration has changed significantly - for example when user accounts, profiles, or automated workflows have been added - create and export a backup to safeguard the update.

Automatic backup

In the following situations an automatic backup is made:

  • during a shutdown that was started by an operator.

  • before and after an automatic upgrade.

Contents of backups

PRISMAsync Print Server backups contain the following:

  • engine configuration

  • user configuration

  • confidential data, if enabled in the Settings Editor

Contents of backups

Engine configuration

Your Service organisation configures the engine configuration via Service tools. In case of certain problems, only the Service organisation is able to restore engine settings.

User configuration

The user configuration contains all resources and settings that are available in the Settings Editor and the [System configuration] section on the control panel.

The user configuration includes the following settings:

  • Job defaults

  • Workflow defaults

  • Calibration defaults

    NOTE

    Only for colour printers.

  • Colour defaults

    NOTE

    Only for colour printers.

The user configuration includes the following resources:

  • Media

  • Media families

  • Media print modes

    NOTE

    Only for VarioPrint i-series and varioPRINT iX-series.

  • Information bars

  • Automated workflows

  • DocBox folders

  • Hotfolders

  • If enabled, confidential data

NOTE

The resources listed below are only valid for colour printers.

  • Input and output profiles

  • Calibration curves

  • Colour presets

  • CMYK curves presets

  • Spot colours

  • Trapping presets

  • Colour bars

NOTE

PRISMAsync Print Server contains fonts that are installed by users. These fonts are not part of a backup.

Confidential data

By default, backups do not contain confidential data. When you configure the PRISMAsync Print Server backup and restore settings, you can indicate that backups must contain confidential data.

IMPORTANT

Be aware that when confidential data is not available in a backup, the confidential data must be entered manually in case of a printer failure.

The confidential data contain the following information.

  • Username and password of the Proxy server

  • Passwords of factory defined user accounts

  • Usernames and passwords of clients and servers

  • Local user accounts and user groups properties

  • Domain configurations

  • SMB shares

  • WebDAV shares

  • PRISMAsync Print Server Identity certificate

  • PRISMAsync Remote Manager cluster key

  • IEEE 802.1X password for the MS-CHAP-V2 authentication method

  • Scan to file: FTP server username and password

  • Mail server username and password

  • SNMP customer username, customer password and administrator password

  • IPsec rules (complete list)

  • SMB shares (complete list)

  • Audit log file

  • JDF ticket transformation XSLT style sheets

Information of backups in the Settings Editor

The list of backups in the Settings Editor shows the available backups to restore or to export. For each backup is displayed what the origin of the backup is and if the backup contains confidential data that can be restored.

[Backups] menu

Field

Description

[Creation date]

Date when the backup has been created

[Product type]

Type of the printer where the backup has been created

[Serial number]

Serial number of the printer where the backup has been created

[Version]

Software version of the printer where the backup has been created

[Hostname]

Hostname of the printer where the backup has been created

[Description]

Additional information that has been entered when the backup was created

[Confidential data]

Status of the confidential data

Export of backups with confidential data

When backups must contain confidential data, the export of confidential data is only possible when a passphrase is configured on the printer and the export of confidential data is enabled.

IMPORTANT

Be aware that when confidential data is not available in an exported backup, the confidential data must be entered manually in case of a printer failure.