A customer can request that the cost of the order must be calculated before the order is printed. When the cost is calculated, the customer must accept or reject the cost.
To control the budget, the maximum cost of an order can be defined by the system administrator. The customer can accept a cost that exceeds the maximum cost. When the maximum cost is exceeded, a cost approver must accept or reject the cost. The [Order status] becomes [Request to accept price].
If the cost approver is changed, the already created orders will still have the old cost approver assigned.
By default, the subject of the email is: [The order is waiting for approval.] JobId: [<jobID number>].
The cost approval dialog opens.
Action |
Description |
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[Accept] |
The cost approver can accept the cost of the order. The [Price approved] becomes [Price rejected]. The order can be printed. |
[Reject] |
The cost approver can reject the cost of the order. The [Price approved] becomes [Price rejected]. The order cannot be printed. The customer can change the order and submit the order again, or the customer can cancel the order. |
[Delegate price approval to:] |
The cost approver can delegate the accept or reject of cost to a higher level approver. Each higher level cost approver is allowed to approve a higher cost.
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