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Replace a tissue ribbon

Printheads are automatically cleaned with wet tissue ribbon according to a cleaning scheme. A roll of tissue ribbon is enclosed in a cassette. For each ink color and the ColorGrip liquid two cassettes with ribbon are available. The cassettes for the ColorGrip are smaller than the cassettes for the ink color. (Learn about printhead maintenance)

When one or more tissue ribbons are nearly used up, the dashboard indicates that the tissue cassettes must be replaced. (Replace the tissue cassettes)

Replace the used tissue ribbons soon after you replace the tissue cassettes, so that you keep a stock of cassettes with new tissue ribbons.

Tissue cassette D4
Tissue cassette D3
NOTE
  • In order to keep your hands clean, it is advised to use nitrile gloves when you work with ink, ColorGrip, PML, or SU70. For details see the related material safety data sheets. (Learn about printer maintenance)

  • Inks, ColorGrip PML and/or SU70 contain 1,2-Benzisothiazol-3(2H)-one. From the point of view of occupational health and safety, it is not recommended that people who are sensitive to chemicals (e.g., people with asthma) work with ink or chemicals.

Before you begin

  • You need new tissue ribbons

  • You need cleaning cloths (Alphawipe pads Texwipe TX1004).

  • You need a bottle with process maintenance liquid (PML).

  • You need a large sheet of paper.

  • Take the cardboard box with tissue cassettes with tissue ribbons that are used up.

  • The instruction video for this maintenance action is available, see Replace a tissue ribbon.

Procedure

Action

Tissue cassette D4

Tissue cassette D3

1

Tissue cassette D4

Remove the two iron covers on the cassette.

  1. Put the cassette flat on a large sheet of paper, the side with the iron covers face up.

    NOTE

    Put the cassette on a large sheet to reduce ink pollution.

  2. Squeeze the plastic circle so the little iron plate in between the plastic slides to the left and out from under the screw. Then, lift the cover and take it off the cassette.

Tissue cassette D3

Dismantle the iron plate on the flat side of the cassette.

  1. Put the cassette flat on a large sheet of paper, the side with the loose iron plate faced up.

    NOTE

    Put the cassette on a large sheet to reduce ink pollution.

  2. Use your thumbs to push the iron plate away from your body on the marked spots and flip open the iron plate through the three holes.

2

Remove the left-over tissue ribbon from the left side tissue ribbon holder, leave the left tissue ribbon core on the holder.

3

Remove the used up tissue ribbon.

NOTE

Do not throw away the empty core on the left-hand tissue ribbon holder.

4

Take off the empty core of the tissue ribbon from the tissue ribbon holder on the left-hand side and place it on the right-hand side tissue ribbon holder (mind the keying).

5

Clean the cassette.

Moisten a cleaning cloth with PML and clean the entire cassette and the top roller thoroughly. Pay special attention to the areas in between the teeth of the top roller.

6

Take a new tissue ribbon and open it (do not completely remove the sticker, leave it attached to the end of the tissue ribbon)

7

Place the new tissue ribbon onto the tissue ribbon holder on the left-hand side of the cassette (mind the keying).

8

Attach the end of the new tissue ribbon to the empty core of the tissue ribbon holder on the right-hand side of the cassette with the original sticker.

  1. Guide the end of the tissue ribbon underneath and over the rubber top roller. Then guide the end of the tissue ribbon towards the empty core on the right side of the cassette (as shown on the dismantled iron cover of the tissue cassette).

  2. Attach the tissue ribbon to the empty core with the original sticker of the tissue ribbon.

9

Rotate the core 2 revolutions.

NOTE

While you guide the tissue ribbon underneath and over the top roller, make sure to keep the spring leaf (see picture for location) in the correct position. If it gets loose, return it to the correct position.

10

Rotate the empty holder one revolution to tighten the tissue ribbon.

Tissue cassette D4

Tissue cassette D3

11

Tissue cassette D4

Return the two iron covers to the cassette.

  1. Place the iron cover back on the tissue ribbon holder and slide the iron cover back into position (mind the keying).

  2. Squeeze the plastic circle so the little iron plate in between the plastic (at the arrow engraved in the plastic) slides aside of the screw. Then, push the iron cover down, back in its original position.

    NOTE

    Make sure the little iron plate slides underneath the screw. This way, it is secured well.

Tissue cassette D3

Return the iron cover to the cassette.

  1. Place the three holes in the iron plate on top of the three iron pins on the cassette (two are embedded in the tissue ribbon holders).

  2. Push the iron plate back in its place.

    NOTE

    Be aware of the spring on the back of the iron plate, position the spring underneath the middle iron pin.

12

Repeat step 1 to 11 to replace the other used tissue ribbons.

What to do next

Dispose of the used tissue ribbons.