Recover password

This topic contains the following instructions.

1. Recover password from control panel

2. Recover password from Settings Editor or PRISMAsync Remote Manager

What is a password recovery mail

If you have lost your password, you can define a new password via a password recovery email. The email that holds the link to define a new password, is sent to the email address that belongs to your user account. Activate the link within four hours after your received the email.

IMPORTANT

Ensure that your email address is part of your user account properties. Otherwise, the password must be changed in the PRISMAsync Print Server user account options. In case you do not have the rights to change the PRISMAsync Print Server user account options, you need to provide your password to the system administrator.

NOTE

This recovery instruction does not apply to the password of a domain user account and the factory defined system administrator account.

Recover password from control panel

1. Go the control panel.

2. Enter your username and do not enter a password.

3. Press [OK].

   

4. Touch [Forgot password?].

Recover password from Settings Editor or PRISMAsync Remote Manager

1. Click [Recover password] at the login window.

   

2. Click [OK].