When a software failure occurs, the system automatically creates log files that contain all the crucial information for your service organisation to analyse and solve the problem. Creating the log files can take up to half an hour. It is possible that the log files were already created at the previous occurrence of the error. Therefore, you might not want to wait half an hour for the log files to be generated. You can cancel the creation of log files to reduce downtime of the printer.
Touch [Cancel and Restart] to cancel the creation of log files.
Example of a software failure
NOTE
It is advised to create log files regularly. This way it will be easier to analyse and solve the problem.