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Broken lines in cross paper feed direction

Introduction

Discontinuities that coincide with the printhead boundaries, are usually caused by vertical misalignment of the printheads.

IMPORTANT

Discontinuities that occur only at the trailing edge of the printed output can be caused by a misalignment of the finishing device and the printer.

Script

Step

Action

1

Align the printheads automatically. Select the same media type that you used when you observed the problem.

2

Check whether the problem is resolved by printing the printhead condition test print. If the problem persists, clean the vacuum holes.

3

Check whether the problem is resolved by printing the printhead condition test print. If the problem persists, call your local Service Provider.