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[Errors]

Introduction

In the [Errors] screen you see maintenance operations.

The table with the modifications is organized as in a tree-like structure, and displays the following information:

  • 1st column has no header.

    It contains a check-box for selecting more than one issue, in case you need to [Delete manual error]

  • [Action] (can be one of [Done], [Postpone] or [No action needed] ) .

  • [Type]:

    • Lifetime

    • Counter

    • Time

    • Single

    • Condition

    • Manual

  • [Error code]

  • [Reason]

  • (optional) [Description]

    This field contains free text

  • [MRI]

    The [MRI] (short for "Machine Resource Identifier") indicates the specific hardware that underwent modification. In this particular case, the entities involved are the printer and the controller.

  • [Quantity]

The toolbar offers a quick way of reaching the following functions:

  • [Add manual error]

    Lets you add a new manual error.

  • [Delete manual error]

    Lets you delete one of the manual error items.

    This action is only available when the selected item in the worklist is a manual error.

Example [Errors] screen

The details panel

The left-hand-side panel shows some extra details for the selected modification in the main list. The title is taken from the [Name], followed by read-only information like the [Type], the , the date (and overdue status). Down below, the initially collapsed section offers same details from the table.

You can:

  • (if available) [Add to worklist]

    Open the TSM page with relevant details.

  • The [More details] button, which open the pop-up with [Error instances].

  • [Error trend]

  • Add an optional [Remark]

To the bottom of this panel, you can use the default actions [No action needed], [Postpone] and [Done] to close the error item.