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How to get started with PRISMAsubmit Go

Introduction

Getting in touch for the first time with PRISMAsubmit Go can be overwhelming. The purpose of this chapter is to guide you step-by-step through the actions needed in order to have a fully functioning PRISMAsubmit Go.

First steps

This is what you need to do to get started: 

  1. PRISMA Home lets you use a device in two separate ways. Use the native connection if you want to connect directly to the device. Or you can let the Cloud Proxy handle the connection.

    NOTE

    You need to install the Cloud Proxy before using it.

    • Cloud Proxy connection :

      • Setup Cloud Proxy and add devices

        Register devices in PRISMA Home with Cloud Proxy

        NOTE

        It is important to keep the Cloud Proxy updated. When a new version is released, a notification will be shown in the header of the page, as well as in the card for starting the [Configuration].



        Cloud Proxy needs to be updated
  2. Allow the applications to use the newly added device(s).

  3. Invite other users to create accounts in your tenant in PRISMA Home.

    When you send the invitation, you have to select what type of user role to assign for the PRISMA Home portal.

    [Configuration]  → [Users]  → [List of users].

    Two roles are available in PRISMA Home:

    • [Employee], which is an employee of the print company.

      The employee is not able to change settings.

    • [Administrator] which is the administrator of the print company.

      The administrator can change settings and can perform any of the available actions.

  4. Assign a role to each registered users in the available applications.

    In a similar way each application offers user roles tailored to their specific needs. If the application offers management settings, it will offer the [Administrator] role as option.

Specific steps for PRISMAsubmit Go

This is what you need to do to get started with PRISMAsubmit Go:

  1. After you added and configured your devices, prepare the PRISMAsubmit Go environment:

    1. Navigate to [Shop design]

      • Adjust the customer facing web page of your web shop

      • Add your own [Service Terms], logo and contact information

    2. Navigate to [Configuration]

      • (optional) Enable and adjust the preflight settings and the lifetime of your links

      • Setup which of your operators should receive notifications

      Video: PRISMAprepare Go: First time configuration activities

    3. Add your customers details in the [Customer management]  → [Contacts]  → [Add contact]

      Video: PRISMAprepare Go: How to add a new contact

    4. Instruct your customers to start submitting jobs online.

      Video: PRISMAprepare Go: How to send jobs to the print shop