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Maintenance mode

Introduction

When a maintenance operation is scheduled, the [Administrators] will receive a mail notification stating the exact date and time of the planned operation. The notification will be sent again 24 hours in advance. One minute before the actual start of the operation, all logged-on users will receive a pop-up message stating they will be logged out.

PRISMA Home maintenance preparation

When PRISMA Home maintenance mode is prepared, you will see a series of visual clues on the user interface:

  • The main PRISMA Home dashboard has the date and time of the operation mentioned below the title bar.

    NOTE

    This notification can be hidden (the button [Close] ).

  • The [Configuration] workspace has the same behaviour.

    NOTE

    This notification can be hidden (the button [Close] ).

  • The application card for PRISMA Home [Configuration] has the date and time of the operation mentioned below.

    NOTE

    This notification can be hidden (the button ).

PRISMA Home under maintenance

While PRISMA Home is maintained, you will not be able to access any of the applications.

Instead of the login screen, you will see this on the landing page:

PRISMA Home application under maintenance preparation

The landing page of the application has the date and time of the operation mentioned below the title bar.

NOTE

This notification can be hidden (the button [Close] ).

The application card on the PRISMA Home dashboard has the date and time of the operation mentioned below.

NOTE

This notification can be hidden (the button ).

PRISMA Home application under maintenance

While a particular application is scheduled for maintenance, you will not be able to access it. The rest of the available applications, and PRISMA Home itself, can be used in the regular way.

Maintenance imminent

One minute before starting the maintenance operation, a pop-up message is displayed to all the logged-on users.

  • [Logout]

    Your connection is closed immediately.

  • [OK]

    The message is closed, and you will be logged off when the minute expires.