Loading

View the order information

You can configure which order information is displayed for each order. You can make the most important information of the orders available to you in one view. For example, you can enable item [Number of jobs inside] to display how many jobs an order contains.

It is recommended that the [Communication state] column be displayed.

Additional actions

Description

Sort the orders

You can sort the orders in the order view. You can use the sorting mechanism to group the orders based on the same ticket item. For example, you can sort on [Order is paid] to group all orders which are paid.

  1. Right-click the column header and select the ticket item that you want to use to sort the orders. The selected ticket item becomes the column header.

  2. Click the column header to apply ascending sorting or descending sorting.

Search the orders

A search box is available directly above the list of orders. You can search the order information of all orders.

Jobs can be marked with a reminder

The administrator can configure reminders for jobs that are nearly due. The [Job number] column receives the selected color of the concerning reminder. You can have up to 5 reminders with different colors. It is recommended that you add the columns [Creation date] and [Delivery date] as order information to the list of orders. In this way, you can see the creation date of the job and the requested delivery date in one view.

The following icon is displayed in an order that contains a job with reminder:

View the order history

The order history displays the history of a selected order.

  1. Select an order.

  2. Click the link [Show history]. You can find this link directly below the green print button.

    A dialog opens that shows the history of the selected order.

  3. Click [More information...] to view detailed information of each action.

  4. You can export the history of the selected order.

  5. Click [OK].