You can configure which order information is displayed for each order. You can make the most important information of the orders available to you in one view. For example, you can enable item [Number of jobs inside] to display how many jobs an order contains.
It is recommended to display column [Communication state].
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Additional actions |
Description |
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Sort the orders |
You can sort the orders in the order view. You can use the sorting mechanism to group the orders based on the same ticket item. For example, you can sort on [Order is paid] to group all orders which are paid.
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Right-click the column header and select option [Edit options].
Scroll to the required ticket items and enable the items. It is recommended that you enable not more than 12 items. When you enable more than 12 items, then item 13 is displayed instead of item 1 in the order information, etc.
Use the arrows to set the order of the ticket items. The items are displayed as shown in the grey area in the [Select columns] dialogue.
Click OK.
The enabled ticket items are displayed as order information in the list of orders.
The order history displays the history of a selected order.
Select an order.
Click the link [Show history]. You can find this link directly below the green print button.
A dialogue opens that shows the history of the selected order.
Click [More information...] to view detailed information of each action.
Click [OK].