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Replace a toner cartridge

The dashboard at the top of the control panel and the operation attention light warn you when a toner cartridge needs replacement. The colour of the icon indicates the status of a toner cartridge. (Learn about printer status)

Toner cartridge contains sufficient toner.

Toner cartridge has less than 25% toner.

Toner cartridge is empty.

You can check the current status of the toner cartridge at te control panel. Location: [System]  → [Printer]  → [Supplies].

Toner cartridges come in four colours: black, cyan, magenta, and yellow. When a toner cartridge gets empty during a print job, the print process resumes after you replaced the toner cartridge. You find the toner cartridges in the print module.

Location of the toner cartridges
WARNING
  • Do not burn or throw used toner cartridges into open flames. This can cause toner ignition, which results in burns or a fire.

  • Do not store toner cartridges in places exposed to open flames. This can cause toner ignition which results in burns and a fire.

  • When toner is spilled, carefully wipe up the loose toner with a damp, soft cloth. Avoid inhaling toner dust. Do not use a vacuum cleaner to avoid explosions of toner dust due to static discharge.

CAUTION
  • Keep toner out of the reach of small children.

  • When toner is ingested, consult a physician immediately.

  • When toner gets onto your hands or clothing, immediately wash it off with cold water. Warm water will set the toner. Then, it becomes impossible to remove the toner stains.

IMPORTANT
  • For information on the Canon genuine toner, see Consumables.

  • Be careful with counterfeit toners.

    Be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner can result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner. For more information, see http://www.canon.com/counterfeit.

  • Do not rotate the toner cartridge. This can cause the toner cartridge to leak.

  • Do not replace toner cartridges until a message appears that you must replace a toner cartridge.

  • You can replace a toner cartridge while the print system is busy.

  • The colour of the toner cartridge that needs replacement is displayed on the control panel. If multiple toner cartridges need replacement, replace the toner cartridges in the following order: black, yellow, magenta, cyan.

  • Wait with the replacement of colour toner cartridges when you want to continue copying or printing in black & white. Replace the colour cartridge after the jobs are ready.

  • When a colour cartridge gets empty, the print system interrupts the job and you cannot continue to copy or print in colour and black & white. However, you can cancel the interrupted job and continue to copy or print in black & white.

  • Never touch the tip of the toner cartridge or hit and shake the cartridge. This can cause a toner cartridge leak.

  • Store toner cartridges in a cool location, away from direct sunlight. The recommended storage conditions are temperatures below 30°C and humidity below 80%.

  • The order of the toner cartridge from left to right is: yellow, magenta, cyan and black.

Procedure

Action

1

Open the toner compartment cover.

2

Press the button of the toner cartridge you want to replace to open the internal cover.

Wait for the internal cover to open automatically.

IMPORTANT

Do not open the internal cover by force. This can cause machine damage.

3

Use both hands as indicated in the illustration to pull out the empty toner cartridge.

WARNING

Do not burn or throw used toner cartridges into open flames. This can cause toner ignition in the cartridge which results in burns or a fire.

4

Unpack the new toner cartridge.

IMPORTANT

Check that the colour of the toner cartridge matches the label colour on the internal cover.

5

Unscrew the red protective cap.

6

Use both hands as indicated in the illustration and insert the new toner cartridge as far as possible.

7

Close the internal cover.

CAUTION

When you close the internal cover, be careful not to get your fingers caught. This can cause personal injury.

8

Close the toner replacement cover.

CAUTION

When you close the toner replacement cover, be careful not to get your fingers caught. This can cause personal injury.

What to do next

After you replaced a colour cartridge a colour difference in the output can occur. Then, perform the Auto gradation adjustment. (Calibrate the printer)