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How to configure PRISMAremote Monitoring

The purpose of this chapter is to guide you through the actions needed to have a fully functioning PRISMAremote Monitoring. Read the steps below carefully. 

This is what you need to do to get started. 

  1. Register the printer(s) that you are going to use in PRISMA Home.

    1. Open the Settings Editor of the printer and go to [Configuration]  → [Connectivity].

      [Connectivity] tab
      NOTE

      You need to have [Access to connectivity settings] rights. By default, only the [System administrator] has these rights.

    2. Go to the [Cloud service] section.

      [Cloud service] section
    3. Enable the [PRISMAremote Monitoring] setting.

    4. Click the link [Register printer for cloud service].

    5. Log in and follow the instructions.

  2. Allow PRISMAremote Monitoring to use the newly added printer(s).

    Once you have registered the printers, go to PRISMA Home to check whether PRISMAremote Monitoring is allowed to access these printers.

    1. Go to PRISMA Configuration.

    2. Check the checkbox next to the name of the application in the [Details] panel of the [Configuration]  → [Devices]  → [List of devices].

      Sometimes you need to scroll down until you see the [Applications] list.

      PRISMAremote Monitoring checkmark in PRISMA Configuration

    Video: Enabling applications

  3. Invite other users to create accounts in your tenant in PRISMA Home.

    When you send the invitation, you have to select what type of user role to assign for PRISMA Home.

    [Configuration]  → [Users]  → [List of users].

  4. Assign a role to each registered users.

    Video: Managing users

  5. Download the PRISMAremote Monitoring app on your phone.

    For more information, see Download PRISMAremote Monitoring app on your smartphone.