You can create filters to determine which orders are visible for an operator. You can create and configure the filters in the following locations in workspace [Configuration]:
[Web shop]
The filter determines which orders are visible for a user of [Web Submission]. See Create a filter.
[Order processing]
The filters determine which orders are visible for an operator of [Order processing].
Click the column header 'Name' to apply ascending sorting or descending sorting.
Click the column header '*' to sort on items that are used in the filter.
This topic describes how you can create and configure one or more filters for orders in the [Order processing].
An item is marked with a funnel icon when the item is added to the filter.
By default, the 'AND' operator is used when you add more than one item to the filter. When you enable option [Allow the OR operator in the filter], the 'OR' operator is used when you add more than one item to the filter.