Manage the corrupted orders and jobs

This topic describes how you can manage a corrupted job. A corrupted job is stuck in a certain state, for example, editing, redistilling, printing, etc.

1. Click [System] - [Corrupted orders and jobs].

   • [Corrupted orders]

   • [Corrupted jobs]

2. Select a job from the list of corrupted jobs. Manage the corrupted job:

   Additional actions	Description
   Recover corrupted orders and jobs	Click [Unlock]. The job returns to the previous valid state. Now, you can continue to process the job.
   [Save]	Click [Save]. Browse to a location. Click button [Save]. The corrupted job and the job ticket are saved. The saved job and job ticket can be sent to the help desk to analyse why the job became corrupted.
   [Delete]	Click [Delete]. The corrupted job is deleted from the server.
   [Refresh]	Click button [Refresh] to update the list of corrupted jobs. The list of corrupted jobs is not updated automatically.