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Manage user security

Manage user security

You can manage options on how to deal with multiple failed login attempts.

If any user fails to log in for a number of consecutive tries, you can automatically block the account. Furthermore, you can force the user to wait a certain period of time before trying to log in again.

Blocking and unblocking the account will trigger an email message. The content of each message is configurable in [Order processing] - [Workflow configuration] - [Email templates] - [User account blocked - administrator], [User account blocked - user], and [User account unblocked]

[User profile]

  1. Click [User management] - [Users] - [Users security settings].

  2. [Enable block account functionality].

    • Enabled

      The user accounts will be blocked after a certain number of failed login attempts. This is set by default.

    • Disabled

      There is no check for repeated failed login attempts.

  3. [Block user account after number of failed attempts:]

    Set the number of failed login attempts before the user account is blocked. Default value: 3. Maximum accepted value: 10.

  4. [Automatically unlock account after [hours]:]

    Set the number of hours for the blocked account to be unblocked automatically. Default value: 24. Maximum accepted value: 72.

  5. [Delay after a failed login [seconds]*:]

    Set the number of seconds of delay before allowing the user to try a new login attempt. Default value: 0 (functionality not enabled). Maximum value: 600.

  6. Click [Save].

Blocking and unblocking do not apply to LDAP accounts.