You can sort the orders in the order view. You can use the sorting mechanism to group the orders based on the same ticket item. For example, you can sort on [Order is paid] to group all orders which are paid.
The selected ticket item becomes the column header.
Select option [Edit options] when the ticket item that you want to use is not available. Scroll to the required ticket item and enable the item. Click OK. The enabled ticket items are displayed as order information in the list of orders.