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Create a new tenant

Introduction

When you create a new tenant, all the contact person email addresses are filled in with your details. They can be changed later.

Each entity in the [List of sales offices] has a separate list of applications. While the list of [Applications available] is distributed from top (HQ) to bottom, the list of tenants is not shared with the parent organization.

Illustration

Available fields

Field name

Description

[Name]

This will be the name of the new tenant, as agreed with the beneficiary.

[Description]

Add a short description of the tenant (optional).

[Sales contact]

Provide a valid email address to be available to the tenant. By default, this is already filled out with your email address.

This email recipient will receive the [Contact sales] requests.

[Telephone number]

Provide a valid telephone number (optional).

[Support contact]

Provide a valid email address to be available to the tenant. By default, this is already filled out with your email address.

[Remote Assistance]

Provide a valid email address to be available to the tenant. By default, this is already filled out with your email address.

This email recipient will receive the remote assistance requests.

Procedure:

  1. Navigate to the [Tenants]  → [List of tenants].

  2. Click the sign to add a new tenant.

  3. Fill out all the details as needed.

    Mandatory fields are marked as such.

  4. Click [OK].