Load a media roll

Introduction

You can load standard and custom media on your printer.

Before you load a roll on the printer, make sure your media is enabled.

For standard media you must enable a media profile in WebTools Express. For more information, see Configure the media profiles.
Make sure the size is enabled in WebTools Express. For more information, see Configure the media sizes. If your media size is not present in the list, you can create a custom media size. For more information, see Create a custom media size.

IMPORTANT

Do not use dented media rolls to prevent damage to the imaging devices.
Do not open the media drawer during the print process.
Do not open more than one media drawer at the same time to prevent overbalance of the printer.

CAUTION

Watch your fingers when you handle the media roll.

Pull firmly to open the media drawer.
Place the new media roll on the roll loading station.
Pull (1) the handle of the roll holder locking mechanism toward you.
Slide (2) the roll holder into the right side of the core of the new media roll.
Align the roll on the roll holder. Place it on the corresponding media size, with the help of the width indicator. Release the handle of the locking mechanism.
Remove the tapes from the new media roll.
Use both hands (as indicated) to place the media roll in the media drawer.
Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide.
Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically.
Close the media drawer. The user panel displays the message that new media is detected.
NOTE
Do not open the media drawer during loading.
Follow the steps in the wizard to define the correct media.
Select the media type. The printer detects the correct size automatically. Choose whether you want a short, long, or no strip, and tap [OK].
NOTE
- For the highest output quality, it is advised to always perform a media calibration when you load a new media type.

You can now print on the newly loaded media.