Update the system software on the user panel

Introduction

You can update the system software on the user panel with a USB device that includes a new version of the software.

Before you begin

For an update of the system software, get the packages for the system software update from your local representative.

You need a NTFS formatted USB device. Make sure the update files ([Open source package (*_os.sup)] and [Software package (*_sw.sup)] ) are present under the [USB:\Packages] directory of the USB device.

NOTE

The update process deletes all jobs on the system.
During the update process the system is unavailable for approximately 45 minutes.
The update contains a complete update of the operating system. As a result, all installed third-party applications will be erased. You can reinstall the third-party applications after the update.

Procedure

Tap the system menu thumbnail on the user panel. The system menu opens.
Tap on [System update] in the setup menu.
Log in as a System administrator or Power user. The update wizard appears.
Insert the USB device into the USB port on the user panel.
Follow the instructions of the wizard.
During the update the system is not available. When the update is finished, the printer will restart.
Remove the USB device before the printer restarts.

What to do next

You can check the current software version under System menu - [System update] on the user panel, or under the [Support] - [Update] tab in WebTools Express.