When you want to copy or scan, it is important to correctly feed the original in the printer.
IMPORTANT
The scanner can not scan an original that is thicker than 0.8 mm or rigid originals.
Do not retrieve the original from the printer when it is already fed into the scanner. To release the original press the stop button on the user panel and tap [Release the original] under the Smart Access.
The width of the original is automatically detected and displayed in the Smart Access. The live scan view displays the scanning process.
Depending on the selected [Original release mode] in WebTools Express, the scanner holds or releases the original after the scan procedure. Tap [Release the original] under the Smart Access to let the scanner release the document.
When the original is released, you can feed the next original.