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Clean the print surface and the vacuum holes

About this task

Before you begin

Make sure you have the following cleaning materials at hand.

Procedure

  1. On the user panel tap on [System].
  2. Tap on [Maintenance].
  3. Tap on [Clean the print surface] to start the wizard.
  4. Tap on [Start].
  5. Please wait, while the print system prepares for print surface cleaning.
    NOTE

    The printhead service stations will go to the printing / platen position.

  6. You can now follow the steps in the wizard, or, for more detailed information, follow the steps below.
    NOTE

    From this point you can also follow the video instruction. After that, proceed with step number 24. Please note that the cleaning of the vacuum holes, as described in the steps 10 to 17, is not included in the video instruction.

    https://vimeo.com/260765458
  7. Open the maintenance tray cover.
  8. Use the green print unit latch to open the print unit and the top cover.
  9. Pull the print unit locking mechanism to fully open the print unit.
  10. Open the small plastic bottle.
  11. Fill the bottle up to the maximum with demi water.
  12. Close the bottle.
  13. Put on gloves and moisten the cleaning brush by moving it up and down through the opening in the bottle.
  14. Clean the vacuum holes by moving the cleaning brush up and down through the vacuum holes.
    IMPORTANT

    When a vacuum hole is clogged use controlled force to open it with the cleaning brush.

  15. Clean the brush by moving it up and down through the opening in the bottle.
  16. Repeat step 13 and 14 until all vacuum holes are clean.
  17. Open the plastic bottle and dispose the demi water.
  18. Use a lint free cloth, slightly moistened with demi water, to carefully wipe the platen area and the printhead service stations.
    NOTE

    It is advised to wipe in one direction.

  19. Use a lint free cloth, moistened with demi water, to carefully wipe the slots in the printhead service stations.
    NOTE

    All paper dust residue must be removed.

  20. Take a clean lint free cloth and slightly moisten it with demi water.
  21. IMPORTANT

    Do not perform this step for the printhead or the printheads that you have just replaced.

    Carefully wipe the area around the printheads and the nozzle surface, that you can access at the underside of the print unit (See Parts of the printhead).
    IMPORTANT

    Do not touch the nozzle surface with your hands nor with a dry lint free cloth!

  22. Take off the gloves and close the print unit.
  23. Close the maintenance tray cover.
  24. On the user panel tap on [Next] several times, and wait while the print unit is prepared for usage.
    NOTE

    The printhead service stations will go to the capped position.

  25. Tap on [Finish] to close the wizard.
Parent topic:
Keep the print quality high
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