You ship your packages from the origin address. You can use the default origin address when you have only one web shop. When you have multiple web shops, you have to type an origin address for each separate web shop. See: [Web shop] - <web shop> - [Contact information] - [Origin address].
The origin address is part of the following procedures:
Configuration of the shipping workflow. For the complete procedure, see Configure the shipping workflow.
Configuration of the tax services workflow. For the complete procedure, see Configure the tax services workflow.
Click [System] - [Connectivity] - [Origin address].
Type the origin address for your web shop. You can use the default origin address when you have only one web shop. When you have multiple web shops, you have to type an origin address for each separate web shop.
The address will not be validated in this dialog. The address will be validated when:
The operator requests a shipment in the [Order processing] workspace. The selected shipment provider returns an error message if any of the values are incorrect.
The operator or customer creates an order while tax services workflow is enabled. The tax service returns an error message if any of the values are incorrect.
For example, the zip code is incorrect or the shipment provider is not active in the specified country.
Click [Save].