If the image shows missing colors in paper feed direction and the problem progressively gets worse, or a large (more than 10 mm wide) non-printed area that moves or changes, this is an indication that an air bubble is present in the printhead.
Usually this happens after printing large amounts of full-color prints.
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Step |
Action |
|---|---|
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1 |
Perform the Refill the ink tubes procedure. |
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2 |
Check whether the problem is resolved by printing the printhead condition test print. If the problem occurs again, replace the corresponding printhead. |
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3 |
Check whether the problem is resolved by printing the printhead condition test print. If the problem persists, call your local Service Provider. |