Lines at swath boundary

Introduction

Swath boundary. Two adjoining swaths/passes of the printhead must be positioned without overlap (dark lines), or gap (white lines).

Problem description	Cause	Action
OD lines occur at the swath boundary. OD of the lines usually varies over the print (from left to right or from line to line).	Usually worse during 1^st meter.		Perform a media calibration.
Very sharp line(s), no OD variation over print and only for a single mono-color (and its corresponding mixed colors).		This is caused by a nozzle failure at swath boundary and not due to paper step.	Run automatic maintenance + nozzle optimization. See Start automatic maintenance.
For some (fast) print mode and print medium combinations, gloss/OD swath boundary lines will always be present.	Independent from paper step errors, though paper step optimization may reduce visibility.	Roll core gear is damaged or warn out. Order new and replace.	Manual optimization of the paper step correction may reduce visibility, see Change the media settings. Switch to a slower print mode see Select a print mode.

Problem description

Cause

Action

OD lines occur at the swath boundary.

OD of the lines usually varies over the print (from left to right or from line to line).

Usually worse during 1^st meter.

Perform a media calibration.

Very sharp line(s), no OD variation over print and only for a single mono-color (and its corresponding mixed colors).

This is caused by a nozzle failure at swath boundary and not due to paper step.

Run automatic maintenance + nozzle optimization.

For some (fast) print mode and print medium combinations, gloss/OD swath boundary lines will always be present.

Independent from paper step errors, though paper step optimization may reduce visibility.

Roll core gear is damaged or warn out. Order new and replace.

Manual optimization of the paper step correction may reduce visibility, see Change the media settings.

Switch to a slower print mode see Select a print mode.

Follow the procedure below. You can stop at any time in the procedure when the problem is solved.

Lines at swath boundary

Clean the platen and buffer plate, see Clean the platen and Clean the buffer plate.
Check if the media quality is ok. If not, try a different media.
Check if the [Media thickness] setting in the RIP is correct.
Perform a media calibration. Calibrate the media. A media calibration will minimize the darker or lighter lines in 1st meter (40") of the print caused by the media step.
Make sure that the [Automatic advance correction] setting in the RIP is enabled. Use enhanced markers. Change the media settings.
Check the vacuum settings, see Change the media settings.
Perform manual or periodic maintenance with [Automatic nozzle optimization].
Select a higher quality print mode. Select a print mode.

When the problem is not solved, contact your application specialist or local Service representative.